Our Guarantee
We would rather earn your trust than maximize a single invoice. Here is exactly what we guarantee on every job in Highlands Ranch, in plain language, no fine print tricks.
Price Confirmed Before Work Starts
You get a real price range over the phone before we dispatch anyone, and we confirm the exact price before any work begins. If the job turns out to be different than described, we tell you and get your approval before doing anything additional, not after.
No Damage, Or We Make It Right
Non-destructive entry is our default approach on every lockout. If a technician ever causes damage beyond what the job required, we address it directly rather than leaving you to deal with it.
Licensed, Bonded & Insured Work
Every technician who comes to your door is background checked and works under our bonding and insurance coverage. Colorado does not require a state locksmith license, which means the burden is on you to verify who you are letting into your home or car. We built our business to make that an easy check, not a leap of faith.
Workmanship Follow-Up
If something we installed or repaired is not working correctly shortly after the visit, call us and we will address it. A rekey or lock installation should work exactly as expected, and we stand behind that.
What This Guarantee Does Not Cover
- Pre-existing damage to a door, frame, or lock unrelated to our work
- Hardware that fails due to normal wear and tear well after the service date
- Situations where a customer declines the recommended fix and requests a temporary workaround instead
Frequently Asked Questions
What happens if I am not happy with the work?
Call us directly. Most concerns are resolved with a quick follow-up visit, and we would rather fix it than lose your trust.
Do you guarantee your quoted price?
Yes. The price we confirm before starting is the price you pay, unless the scope of the job changes and you approve that change first.
Questions about how this applies to your situation? Call and we will walk through it.